Careers
Please fill out this Application and email directly to the Human Resources Department.
Working with the Stoney Nakoda Resort & Casino team will involve non-traditional work hours; rotating/shift work, long periods of standing; carrying, lifting, bending, and stretching; availability to work evenings, weekends, and holidays; a criminal record check; each is a requirement of every position.
If you enjoy meeting new people and helping travellers get the best out of their visit to the Alberta Rockies, the Stoney Nakoda Resort & Casino welcomes you to join our resort family. We believe in hiring the best, and our staff is second to none!
Competitive salaries, free staff meals, and group benefits are all part of the Stoney Nakoda Resort employee package. What could be a more beautiful place to show off your service and hospitality skills? Check us out; you will not be disappointed.
See below for current positions we are hiring for.
Banquet/F&B Supervisor
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Position Summary:
The Banquet/F&B Supervisor is responsible to oversee the Food and Beverage Operation in Banquets and provide supervision and support in our Lounge and Restaurant facilities |
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Key Accountabilities:
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Education and Qualification Requirements
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Work Environment Considerations
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Special Working Conditions The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort |
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Compliance Requirements
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Licensing or Certification Requirements AGLC Smart training on Proserve and ReelFacts is a mandatory requirement to hold and maintain |
Front Desk Agent
Part Time/Full Time
Position Summary:
The Front Desk Agent is responsible for taking resort reservations, checking guests in and out, taking resort payments and responding to guests' questions and concerns
Key Accountabilities:
- Provides outstanding service excellence to guests
- Takes resort reservations in person or by phone in the absence of the Switchboard/Reservations Operator
- Greets, enters and confirms guests in the system, arranges payment, allocates rooms, etc.
- Ensures guests' luggage reaches the room or is stored in storage
- Informs guests' about hotel policies and procedures
- Provides tourist information to guests' and provides information on the resorts features and specials
- Place guests' valuables in the safe if required
- Coordinates guests' laundry, dry cleaning, shoe shining, room service and promotes other services
- Ensures mail messages, faxes, etc. reach the guest
- Prepares guests' bills, explains charges and collects payment
- Balances daily transactions at the end of every shift
- Manages other initiatives or duties as required
Education and Qualification Requirements
- High School Diploma or suitable combination of education and experience; hotel or hospitality education preferred
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office; hotel reservation software an asset
- Minimum 2 to 3 years of experience in front desk; 4-star resort experience preferred
- First Nations experience an asset
- Other languages an asset
- Criminal Record Clearance mandatory
Regular resort/hotel environment, non-traditional work hours
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
To Apply:
Please send your resume to careers@stoneynakodaresort.com or complete an online application form at www.stoneynakodaresort.com.
Security Guard
Part Time/Full Time
Reports To:
Security/Surveillance Manager
Position Summary:
The Security Officer is responsible for the overall security of guests, employees, volunteers and facility assets.
Key Accountabilities:
- Welcomes guests
- Protects guests, employees, volunteers and facility assets in assigned area
- Enforces all house policies and AGLC Terms and Conditions
- Enforces restriction of minors, liquor provisions and service
- Manages crowd control
- Provides assistance gaming employees in monitoring suspicious activities
- Records activities in Security Log; writes discrepancy reports
- Reports all incidences to the Security/Surveillance Manager
- Responds and resolves issues and escalates as required
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office
- Minimum 1 years of security experience preferred: ASIP an asset; First Aid level 1 or 2
- Experience in casino gaming disciplines, CCTV equipment and monitoring systems preferred; hotel security experience
- First Nations experience an asset
- Other languages an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
Regular casino/hotel environment, non-traditional work hours, standing for long periods of time. The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained. Meets requirements to be registered with AGLC and maintains valid AGLC License
To Apply:
Please send your resume to careers@stoneynakodaresort.com or complete an online application form at www.stoneynakodaresort.com.
Surveillance Operator
Position Summary:
The Surveillance Operator is responsible for monitoring an assigned area within the facility and ensuring that all related equipment is in good working order.
Key Accountabilities:
- Monitors gaming activity for an assigned area
- Identifies potential gaming issues, suspicious individuals and activities
- Prepares and maintains detailed log books
- Adheres to all house policies and procedures and AGLC terms and Conditions
- Liaises closely with the Casino Manager
- Provides legal evidence in criminal situations
- Ensures live surveillance is in place and that digital recordings are available
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 12 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office
- Minimum one year of experience in casino surveillance on Table Games
- First Nations experience an asset
- Criminal Record Clearance mandatory
- Experience using CCTV equipment an asset
Work Environment Considerations
Regular surveillance room environment, non-traditional work hours, sitting for long periods of time
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Special Working Conditions The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort |
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained. Meets requirements to be register with AGLC and maintain a valid AGLC License
Hotel Room Attendant
Part Time/Full Time
Position Summary:
Hotel Room Attendant are responsible for providing guests with a comfortable and clean environment while delivering service excellence
Key Accountabilities:
- Changes linens and towels daily or as requested by guests in accordance with our Green Program
- Replaces and refills used items and toiletries
- Vacuums carpets and washes floors as per company standards
- Cleans bathrooms
- Knows proper cleaning methods and the use of chemicals
- Stocks carts daily and advises the Housekeeping Manager when supplies are low
- Takes guest's dry cleaning to the housekeeping office for pick up
- Reports room and hotel deficiencies to the Housekeeping Manager
- Cleans general hotel areas including hallways, elevators, windows and ledges, ashtrays, etc.
- Working in the laundry room
- Maintains a duties checklist daily of work performed
- Manages other initiatives or duties as required
Education and Qualification Requirements:
- Grade 12 education or suitable combination of education and experience
- Good communication skills; both written and verbal
- Minimum 1 year of experience in hotel/motel housekeeping
- Criminal Record Clearance mandatory
Work Environment Considerations:
Regular hotel environment, non-traditional work hours, physically fit to carry, lift, bend and stretch, long periods of standing, uniform required, fast-paced job duties
To Apply:
Please send your resume to careers@stoneynakodaresort.com or complete an online application form at www.stoneynakodaresort.com.
Food & Beverage Server
Part Time/Full Time
Position Summary:
The Server is responsible for serving guests at an outlet while providing outstanding guest service excellence. This could include casino floor, buffet, lounge, fine dining, banquets or room service.
Key Accountabilities:
- Welcomes guests to table
- Ensures the quality of the food and service
- Stocks and cleans as assigned
- Ensures beverages are prepared according to house policies and adheres to all Liquor and Health policies
- Settles guests accounts
- Assists in reducing costs and waste
- Practices up-selling techniques to increase revenues
- Assists with the daily management of Food and Liquor Inventory Systems
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 12 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer system literacy: POS experience
- ProServe licence required prior to start
- Minimum one year serving experience
- Other languages an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
Regular and restaurant environment, non-traditional work hours, standing and walking for long periods of time; lifting and carrying
To Apply:
Please send your resume to careers@stoneynakodaresort.com or complete an online application form at www.stoneynakodaresort.com.
Custodian
Part Time/Full Time
Position Summary:
Custodians are responsible to perform cleaning duties to maintain the highest standards of cleanliness in the Public and employee spaces of our property.
Key Accountabilities:
- Cleans all areas of the property as assigned
- Services, cleans and supplies all restrooms
- Cleans and polishes furniture, fixtures and equipment
- Cleans windows and glass
- Steam cleans and shampoos carpets
- Assist with light snow removal at entrances
- Gathers and empties trash
- Responds to requests for cleaning services from management
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 9 education or suitable combination of education and experience
- Good communication skills; both written and verbal
- Minimum 6 months work experience
- First Nations experience an asset
- Other languages an asset
- ASIP. WHMIS and First Aid an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
- Regular work environment, non-traditional work hours, Standing for long periods of time, carrying, lifting, bending and stretching
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
To Apply:
Please send your resume to careers@stoneynakodaresort.com or complete an online application form at www.stoneynakodaresort.com.