Careers

Position Summary: 

The F & B Server is responsible for serving guests while providing outstanding guest service excellence. This could include our casino floor, buffet, lounge, banquets or room service.

Key Accountabilities:

-Eagerly welcome guests to our business
-Work with urgency to serve all guests in a timely fashion
-Take food and drink orders; serve food and drink orders
-Clear dishes as guests are finished with them – never have empty hands
-Stock, clean, and sanitize all food surfaces after use; maintain food safety rules
-Ensure the quality of the food you present – work well with the kitchen staff
-Anticipate guest needs – don’t make two trips when you can make one
-Settle guests accounts; processes payment
-Assist in reducing costs and waste
-Function as a team member
-Practice up-selling techniques to increase revenue
-Report deficiencies
-Manage other initiatives or duties as required

Education and Qualification Requirements:

-Grade 12 diploma
-ProServe licence a must
-Excellent communication skills; both written and verbal
-Minimum 1 year of experience
-Criminal Record Clearance is mandatory
-Impeccable customer service skills – love to smile!
-Be detail oriented and quality driven
-Must be able to perform in a high-pace stressful environment
-Ability to increase production levels and work output to match business needs
-Work well under pressure
-Have a high tolerance for repetition
-Be reliable
-Be food safety savvy
-Have endurance to work on your feet all day with light-medium lifting
-Handle multiple tasks at once while remaining enthusiastic
-Demonstrate willingness to jump in and assist with other areas as needed

Work Environment Considerations:

Regular restaurant environment, non-traditional work hours, exposure to heat and cold, risks of cuts and burns

To Apply:

If this position sounds like a fit for you, please forward your resume to [email protected].

Position Summary: 

Hotel Room Attendant are responsible for providing guests with a comfortable and clean environment while delivering service excellence

Key Accountabilities:

Changes linens and towels daily or as requested by guests in accordance with our Green Program
Replaces and refills used items and toiletries
Vacuums carpets and washes floors as per company standards
Cleans bathrooms
Knows proper cleaning methods and the use of chemicals
Stocks carts daily and advises the Housekeeping Manager when supplies are low
Takes guest's dry cleaning to the housekeeping office for pick up
Reports room and hotel deficiencies to the Housekeeping Manager
Cleans general hotel areas including hallways, elevators, windows and ledges, ashtrays, etc.
Working in the laundry room
Maintains a duties checklist daily of work performed
Manages other initiatives or duties as required 

Education and Qualification Requirements:
Grade 12 education or suitable combination of education and experience
Good communication skills; both written and verbal
Minimum 1 year of experience in hotel/motel housekeeping
Criminal Record Clearance mandatory 

Work Environment Considerations:

Regular hotel environment, non-traditional work hours, physically fit to carry, lift, bend and stretch, long periods of standing, uniform required, fast-paced job duties

To Apply:

Please send your resume to [email protected] or complete an online application form at www.stoneynakodaresort.com.

Stoney Nakoda Resort & Casino is located in beautiful Kananaskis Country just off of Highway 1 and Highway 40! Only 30 minutes west of Calgary and 15 minutes east of Canmore, we are a mountain resort offering countless amenities including 110 beautiful rooms and suites, a state-of-the-art casino, an exhilarating pool and waterslide, two restaurants and exciting adventures throughout the year.  This is a great place to work!

Position Summary: 

The Chef / Line cook is responsible for the preparation of culinary products within the operation of an assigned work station or outlet. Monday - Friday 9am-5:30pm

Key Accountabilities:

• Prepares mis-en-place and prepares food product as directed by the Chef de Partie
• Executes production work as per company standards
• Ensures that all cook and hold temperatures are maintained
• Minimizes waste by preparing and storing food products as per company standards
• Ensures that all product on work station or outlet is covered and dated
• Follows correct rotation methods
• Cleans and sanitizes equipment after use; maintains coolers and freezers
• Reports deficiencies to the Chef de Partie
• Assists in the receiving and storing of product
• Participates in monthly inventory counts
• Manages other initiatives or duties as required

Education and Qualification Requirements

• Grade 12 education or suitable combination of education and experience
• Excellent communication skills; both written and verbal
• Computer literacy in MS Office an asset
• Minimum 6 months of experience as a Cook or at the Apprentice level
• First Nations experience an asset
• Other languages an asset
• Criminal Record Clearance is mandatory

Work Environment Considerations

Regular kitchen environment, non-traditional work hours, exposure to heat and cold, risks of cuts and burns

Special Working Conditions

The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort

Compliance Requirements

• Every team member must comply with all requirements of the corporate policies
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.

Adhering to all company and regulatory policies as they relate to functions of the position.

Licensing or Certification Requirements

For positions that require special certification; the appropriate level of certification will be maintained.

Position Summary:  

The Slot Attendant is responsible for monitoring the gaming floor and providing exceptional guest service excellence as well as handling cash transactions in accordance with AGLC Terms and Conditions.

Key Accountabilities:

• Provides exceptional guest service excellence
• Monitors the gaming floor to ensure slot integrity
• Provides basic technical support for slot machines; machine malfunction diagnosis
• Administers hand pays and jackpots and bill exchanges
• Manages own cash float
• Verifies cash counts
• Responds to and resolves guest issues; escalates as required
• Identifies and reports counterfeit bills  
• Manages other initiatives or duties as required

Education and Qualification Requirements

• Grade 10 education or suitable combination of education and experience
• Excellent communication skills; both written and verbal
• Computer literacy in MS Office an asset
• Minimum 6 months of work experience: previous slot operations experience an asset
• First Nations experience an asset
• Other languages an asset
• Criminal Record Clearance mandatory

Work Environment Considerations

Regular casino environment, non-traditional work hours, standing for large periods of time, money handling

Special Working Conditions

The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort

Compliance Requirements

• Every team member must comply with all requirements of the corporate policies
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
• Adhering to all company and regulatory policies as they relate to functions of the position.

Licensing or Certification Requirements

For positions that require special certification; the appropriate level of certification will be maintained. This position requires AGLC Registration and must maintain a valid AGLC License.