Careers
Please fill out this Application and email directly to the Human Resources Department.
Working with the Stoney Nakoda Resort & Casino team will involve non-traditional work hours; rotating/shift work, long periods of standing; carrying, lifting, bending, and stretching; availability to work evenings, weekends, and holidays; a criminal record check; each is a requirement of every position.
If you enjoy meeting new people and helping travellers get the best out of their visit to the Alberta Rockies, the Stoney Nakoda Resort & Casino welcomes you to join our resort family. We believe in hiring the best, and our staff is second to none!
Competitive salaries, free staff meals, and group benefits are all part of the Stoney Nakoda Resort employee package. What could be a more beautiful place to show off your service and hospitality skills? Check us out; you will not be disappointed.
See below for current positions we are hiring for.
Position Summary:
The Slot Attendant is responsible for monitoring the gaming floor and providing exceptional guest service excellence as well as handling cash transactions in accordance with AGLC Terms and Conditions.
Key Accountabilities:
- Provides exceptional guest service excellence
- Monitors the gaming floor to ensure slot integrity
- Provides basic technical support for slot machines; machine malfunction diagnosis
- Administers hand pays and jackpots and bill exchanges
- Manages own cash float
- Verifies cash counts
- Responds to and resolves guest issues; escalates as required
- Identifies and reports counterfeit bills
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office an asset
- Minimum 6 months of work experience: previous slot operations experience an asset
- First Nations experience an asset
- Other languages an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
- Regular casino environment, non-traditional work hours, standing for large periods of time, money handling
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values,
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained. This position requires AGLC Registration and must maintain a valid AGLC License.
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected]
Chef de Partie Buffet
Position Summary:
The Chef de Partie is responsible for the smooth day-to-day operation of buffet and leads a team of cooks and buffet techs assigned to his/her station. Performance of this position is directly measured by the success of the outlet, its customer satisfaction and staff satisfaction.
Key Accountabilities:
- Provides direction; monitors performance objectives as set out by Buffet Chef and conducts employee evaluations for direct reports
- Assists in the purchasing, receiving, cooking, storage procedures and menu creation
- Prepares and monitors preparation of mis-en-place as directed and according to business volume
- Timely production of Buffet food and adherence to standardized recipes and plating
- Ensures that all food safe temperatures are maintained and recorded
- Ensures minimum wastage and that FIFO rotation methods are used
- Ensures that all kitchen equipment is cleaned and sanitized after every use
- Reports kitchen deficiencies to the Buffet Chef and or Executive Chef
- Counts inventory weekly and provides reports to the Buffet Chef
- Manage other initiatives or duties as required
Education and Qualification Requirements
- Post Secondary education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office: POS experience
- Minimum 2 years of experience as a Chef de Partie; Red Seal Certification an asset
- First Nations experience an asset
- Other languages an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
Regular kitchen environment, non-traditional work hours, exposure to heat and cold, risks of cuts and burns
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort.
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
To apply, please email your resume directly to [email protected]
Position Summary:
The Dishwasher is responsible for the cleanliness of all kitchen areas and equipment.
Key Accountabilities:
Processes all dishware, flatware and glassware as per company standards
Ensures minimum damage by proper care and handling
Cleans and sanitizes all kitchen areas and equipment after use
Reports deficiencies to the Chef de Partie
Other duties as required
Education and Qualification Requirements
Grade 8 education or suitable combination of education and experience
Good communication skills; both written and verbal
Minimum 6 months work experience
First Nations experience an asset
Other languages an asset
Criminal Record Clearance mandatory
Work Environment Considerations
Regular kitchen environment, non-traditional work hours, exposure to heat and cold, risks of cuts and burns
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort
Position Summary:
The F & B Server is responsible for serving guests while providing outstanding guest service excellence. This could include our casino floor, buffet, lounge, banquets or room service.
Key Accountabilities:
-Eagerly welcome guests to our business
-Work with urgency to serve all guests in a timely fashion
-Take food and drink orders; serve food and drink orders
-Clear dishes as guests are finished with them – never have empty hands
-Stock, clean, and sanitize all food surfaces after use; maintain food safety rules
-Ensure the quality of the food you present – work well with the kitchen staff
-Anticipate guest needs – don’t make two trips when you can make one
-Settle guests accounts; processes payment
-Assist in reducing costs and waste
-Function as a team member
-Practice up-selling techniques to increase revenue
-Report deficiencies
-Manage other initiatives or duties as required
Education and Qualification Requirements:
-Grade 12 diploma
-ProServe licence a must
-Excellent communication skills; both written and verbal
-Minimum 1 year of experience
-Criminal Record Clearance is mandatory
-Impeccable customer service skills – love to smile!
-Be detail oriented and quality driven
-Must be able to perform in a high-pace stressful environment
-Ability to increase production levels and work output to match business needs
-Work well under pressure
-Have a high tolerance for repetition
-Be reliable
-Be food safety savvy
-Have endurance to work on your feet all day with light-medium lifting
-Handle multiple tasks at once while remaining enthusiastic
-Demonstrate willingness to jump in and assist with other areas as needed
Work Environment Considerations:
Regular restaurant environment, non-traditional work hours, exposure to heat and cold, risks of cuts and burns
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected].
Position Summary:
Hotel Room Attendant are responsible for providing guests with a comfortable and clean environment while delivering service excellence
Key Accountabilities:
Changes linens and towels daily or as requested by guests in accordance with our Green Program
Replaces and refills used items and toiletries
Vacuums carpets and washes floors as per company standards
Cleans bathrooms
Knows proper cleaning methods and the use of chemicals
Stocks carts daily and advises the Housekeeping Manager when supplies are low
Takes guest's dry cleaning to the housekeeping office for pick up
Reports room and hotel deficiencies to the Housekeeping Manager
Cleans general hotel areas including hallways, elevators, windows and ledges, ashtrays, etc.
Working in the laundry room
Maintains a duties checklist daily of work performed
Manages other initiatives or duties as required
Education and Qualification Requirements:
Grade 12 education or suitable combination of education and experience
Good communication skills; both written and verbal
Minimum 1 year of experience in hotel/motel housekeeping
Criminal Record Clearance mandatory
Work Environment Considerations:
Regular hotel environment, non-traditional work hours, physically fit to carry, lift, bend and stretch, long periods of standing, uniform required, fast-paced job duties
To Apply:
Please send your resume to [email protected] or complete an online application form at www.stoneynakodaresort.com.
Stoney Nakoda Resort & Casino is located in beautiful Kananaskis Country just off of Highway 1 and Highway 40! Only 30 minutes west of Calgary and 15 minutes east of Canmore, we are a mountain resort offering countless amenities including 110 beautiful rooms and suites, a state-of-the-art casino, an exhilarating pool and waterslide, two restaurants and exciting adventures throughout the year. This is a great place to work!
Position Summary:
The Tables Dealer is responsible for dealing cards to guests in accordance with AGLC Terms and Conditions while providing outstanding guest service excellence.
Key Accountabilities:
Welcomes guests to the table
Deals cards as per AGLC Terms and Conditions
Provides outstanding guest service excellence
Responds to guest issues and escalates as required
Monitors chips and cash
Ensures the integrity of the game
Observes problematic gaming guest behavior and reports to the Pit Supervisor
Play house hands from behind a gaming table
Deal appropriate number of cards out to players
Check players' bets
Compare players' hands with the house and determine winner
Announce winner and begin new game
Exchange money for chips to be used in games
Conduct other gambling games such as dice, roulette, poker, or blackjack
Inspect cards to ensure compliance with gaming standards
Inspect gaming equipment
Receive cash wagers
Compute players' winnings and losses
Answer questions about game rules and variations
Notify Pit Supervisor of any irregularities
Resolve disputes or arguments by conferring with Pit Supervisor
Entice players to sit at table and play
Prepare collection reports for submission to supervisors
Celebrate wins with players
Assist in training new dealers
Other duties as required
Education and Qualification Requirements:
Only those who have successfully completed Dealer Training need apply
High school diploma required
1 year general work experience needed
Criminal Record Clearance mandatory
Work well under pressure
Have a high tolerance for repetition
Be reliable
Have endurance to work on your feet all day with light lifting
Work Environment Considerations:
Regular casino environment, non-traditional work hours, standing for long periods of time
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected]
Security Officer
Position Summary:
The Security Officer is responsible for the overall security of guests, employees, volunteers and facility assets.
Key Accountabilities:
- Welcomes guests
- Protects guests, employees, volunteers and facility assets in assigned area
- Enforces all house policies and AGLC Terms and Conditions
- Enforces restriction of minors, liquor provisions and service
- Manages crowd control
- Provides assistance gaming employees in monitoring suspicious activities
- Records activities in Security Log; writes discrepancy reports
- Reports all incidences to the Security/Surveillance Manager
- Responds and resolves issues and escalates as required
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office
- Minimum 1 years of security experience preferred: ASIP an asset; First Aid level 1 or 2
- Experience in casino gaming disciplines, CCTV equipment and monitoring systems preferred; hotel security experience
- First Nations experience an asset
- Other languages an asset
Criminal Record Clearance mandatory
Work Environment Considerations
Regular casino/hotel environment, non-traditional work hours, standing for long periods of time
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained. Meets requirements to be registered with AGLC and maintains valid AGLC License
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected]
Games Manager
Position Summary:
The Games Manager is responsible for the overall success of the gaming operation. Ensures the integrity, efficiencies and performance of table games. Ensures that gaming is operated in accordance with AGLC Terms and Conditions and Operating Guidelines, Gaming and Liquor Act, Gaming and Liquor Regulations and all board policies.
Key Accountabilities:
- Provides direction, sets performance objectives and conducts employee evaluations for direct reports
- Oversees cash reconciliation and cash handling procedures
- Ensures shift schedules are prepared
- Pulls drop boxes for interim and final counts
- Oversees float and chip verification
- Responds to and resolves guest issues
- Ensures that problematic guest gaming behaviour is managed: liaises with Game Sense
- Ensures the security of games including control and access to keys for chip tray
- In conjunction with the Casino Manager, ensures that a AGLC licensed Manager is in the Casino at all times
Manages other initiatives or duties as required
Education and Qualification Requirements
- Post Secondary education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office
- Minimum 3 years of experience in a Casino; gaming management preferred
- AGLC license approval
Criminal Background Check
Work Environment Considerations
Regular casino environment, non-traditional work hours
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained. Meets requirements for Games Manager (Minor) stated in AGLC Terms and Conditions (Sec. 6.4)
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected]
Hotel Maintenance Handyman
Hourly
Position Summary:
The Maintenance Handyman is responsible to perform basic repairs, carpentry, plumbing, electrical, heating systems and general upkeep of the facility.
Key Accountabilities:
- Maintains all areas in compliance with departmental policies and procedures, AGLC and Occupational Health and Safety Act
- Maintains a clean and safe environment
- Performs a variety of tasks including carpentry, repair and maintenance of the site, its services, equipment and indoor/outdoor areas as assigned
- Maintains documentation on activities
- Inspects the facility and reports inefficiencies to the Property Services Manager and conducts regular maintenance as per the Maintenance Program
- Responds to and resolves issues regarding lighting, heating/cooling, noise and air quality, etc.
- Maintains tools and equipment used by the department
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 9 education or suitable combination of education and experience
- Good communication skills; both written and verbal
- ASIP, WHMIS and First Aid an asset
- Minimum 2 years of experience in maintenance
- First Nations experience an asset
- Other languages an asset
Criminal Record Clearance mandatory
Work Environment Considerations
Regular resort/casino environment, non-traditional work hours, use of maintenance equipment
Special Working Conditions
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values,
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements
For positions that require special certification; the appropriate level of certification will be maintained.
To Apply:
If this position sounds like a fit for you, please forward your resume to [email protected]